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5 Companies for the Best Water Softener in Calgary

5 Companies for the Best Water Softener in Calgary

If you have dry and itchy skin and hair, stained or discolored sinks, or buildup on dishes and appliances, you should consider calling a water softening service.

Thankfully, Calgary is home to the best water softener companies. The bad news is that there are a lot of them, and choosing the best one will take time if you don’t know what to look for.

That’s where we come in. We’ve compiled a list of the top water softeners in the city based on specific criteria, as you’ll see below.

The Best Water Softening Services in Calgary

Before we get to our top picks, let’s go over the criteria we used.

Range of systems – A great water softening service must offer a diverse range of systems to its customers.
Features – A great water softening service must have convenient features that can make it even easier to reduce the maintenance of the water softener.
Installation – A great water softening service should offer smooth professional installation or come with very-easy-to-follow, detailed instructions for self-installers.
Rates – A great water softening service should provide its customers with affordable water softeners as well as convenient payment options.
Customer service –  A great water softening service must provide its customers with friendly customer service from the initial inquiry to the installation.

1. Culligan Water

Culligan Water's Banner
ADDRESS1110 58 Ave SE #3, Calgary, AB T2H 2C9, Canada
CONTACT DETAILS+1 403-243-5141
OPERATING HOURSMonday - Friday: 8:00 AM - 5:00 PM
Range of systems5/5
Rates (A higher score means better value)4/5
Customer service4/5

Culligan Water is on this list for a variety of reasons. 

For starters, it’s because they have a wide range of water softener equipment that can deal with various issues. This includes reducing hard water spots and scale buildup to make laundry look brighter, among other things.

They even provide water softeners with hassle-free maintenance. Most of their longtime customers told us they find it easy to keep their systems running smoothly with the company’s maintenance programs.

Related to this, we also found that Culligan’s water softener can last for more than a decade if properly maintained. This is very reassuring to us, especially given that their equipment is covered by 10-year or even lifetime warranties.

Another reason is their quick installation time, which is typically 2 to 4 hours. It’s a full-service installation, so we reckon clients will find it easier to get started with their system.

Of course, this is possible with the help of their trained staff, whom we found nicely trained in water softener installation. Most had more than a couple of years of experience as well.

Commitment to services is another thing we take very seriously, and they do pass our standards. During their initial visit, they assist in determining factors such as the client’s home’s water hardness, plumbing size, and the best location for the system.

Lastly, they seem to value their customers’ money by providing flexible payment plans, whether you rent, buy, or finance. In addition, they even provide free in-home consultations, so considering them won’t even cost you anything.


  • Has a wide range of water softener equipment
  • Hassle-free maintenance
  • Softeners often last more than a decade
  • Equipment is covered by 10-year or even lifetime warranties
  • Quick installation
  • Very helpful initial visit
  • Free in-home consultation


  • Minor flaws with customer service
  • No mention of exact pricing

Professional installation

My water was tested to determine if I needed to soften my water and to what capacity will be required. Installation was done professionally. The mobile application is intuitive and easy to use. No more scale around the bath and tubs. – UsefulSimple Tech

Prompt service and follow-ups

Great friendly agents. Prompt service. Installed our water softener and even checked back a few weeks later to see how everything was. Reminded me of the good old days where companies actually cared and were thankful for their clients. Definitely recommend. – Keith staar

2. Ecowater Systems Calgary

Ecowater Systems Calgary's Banner
ADDRESS5510 3 St SE, Calgary, AB T2H 1J9, Canada
OPERATING HOURSMonday - Friday: 9:00 AM - 4:30 PM
Range of systems4.5/5
Rates (A higher score means better value)3/5
Customer service5/5

If you’re looking for the best water softener in Calgary, consider contacting Ecowater Systems. We say this because they’re one of the first and oldest manufacturers in the water solutions industry, making it easy to say they are very trustworthy.

With a lot of new and innovative products, they’re actually raising the bar in the industry, in our opinion. Our favorites are their customer-focused and modern eco-friendly water solutions via water filtration systems, as well as their water softeners.

And about that: they can provide water softeners to both commercial and residential settings. 

The line of softeners they have for both settings is capable of meeting varying demands, so whatever system capacity you require, it’s easy to see to that with the company.

Their customer service also goes above and beyond what customers can expect, which is a total plus. For instance, they always make sure to conduct a free water test and recommend the ideal water softener system for your home or business.

Some customers we spoke with described the company as nothing but professional and friendly from consultation to installation. This gives us confidence that Ecowater truly cares about its customers.

As per their rates, after inquiry, we found that they’re about average. Additionally, they offer monthly installment payments for those who qualify, so it’s safe to say that their service is still attractive in this area.


  • In the industry since 1925
  • Customer-focused and modern eco-friendly water solutions
  • Provides water softeners for both residential and commercial settings
  • Has a wide line of water softeners
  • Conducts free water test
  • Positive feedback about their rates


  • Pricing only available upon inquiry

Quality of products and amazing service

I had a water softener and a water filter for drinking water put in 18 months ago by EcoWater.  When I called today to ask when I should change the filters out, I was advised its to be done annually. I was given prices and options, and mostly I was remembered from last year. I’m very impressed with the quality of the products and amazing service. The phone was picked up immediately and it’s rare to see such great care taken in service! Thank you so much. – Veronica Palin Cold Calling Co

Great people to deal with

We were fortunate to find this company who came out to repair our water softener when most of the other companies would just get us a new one.  They were successful in making the repairs.  They were also very good in coming back when the softener did not work properly after the first attempt. – Timothy Tang

3. Pure Water Company

Pure Water Company's Banner
ADDRESS2835 23 St NE #216, Calgary, AB T2E 7A4, Canada

[email protected]

OPERATING HOURSMonday - Friday: 9:00 AM - 5:00 PM | Saturday: 10:00 AM - 4:00 PM
Range of systems4/5
Rates (A higher score means better value)4/5
Customer service5/5

What we like the most about Pure Water Company is their quality service. They actually have over 15 years of experience serving Calgary and the surrounding area, so it’s unsurprising that they’ve sharpened their skills and process this much.

Of course, Pure Water Company says that its water softeners are the best on the market. While we obviously can’t take that at face value, they’re pretty damn close to that claim going from what customers say about them. 

According to what we’ve gathered, clients often compliment their water softeners’ ability to solve hard water spots. There have also been notes about how their staff can be friendly and at the same time knowledgeable during on-site installations. 

However, we still found some minor complaints about the disorganized installation process.

When it comes to pricing, clients say they offer competitive rates. They carry water softeners starting at $1,095, which is neither expensive nor cheap, making them just land right in the middle in terms of cost-effectiveness.

On the plus side, Pure Water Company’s water softener requires little maintenance and is simple to use – not to mention that it lasts an average of 18 years. Clients can enjoy softened water in their homes by simply adding salt to their tank once every 3 to 4 months.


  • Over 15 years of experience in the business
  • Low-maintenance water softener
  • Easy to use
  • Lasts an average of 18 years
  • Competitive pricing


  • Minor complaints regarding disorganized installation process

Answer questions with suggestions

Taylor, you are an awesome friendly person with great customer service, ready to answer any question anytime with suggestions good for you. Really happy that we choose you for our water softener needs. You also gave the procedure to replace filters. Thank you. Appreciate your support. – Mohamed Saleem

First class customer service

I dealt with Evan for  water Softener and RO System . The customer service they provided was first class and they explained the processes to me and provided me two options competitively priced. They were easy to deal with and would recommend them and Tyler install our system. Tyler is a true professional and we strongly recommend him. Tyler went above and beyond his duties and I can’t express how grateful we are for his approach on issues and his professionalism. – A C

4. West Country Pump and Filtration Ltd.

West Country Pump and Filtration Ltd.'s Banner
ADDRESS5935 35 St SE #12, Calgary, AB T2C 2H1, Canada
CONTACT DETAILS+1 403-271-3640
OPERATING HOURS Monday - Friday: 7:30 AM – 4:30 PM
Range of systems4/5
Rates (A higher score means better value)3/5
Customer service5/5

If you are unsure whether your home requires a water softener, you might want to start with West Country Pump and Filtration. They’re an award-winning company that provides a variety of water treatment and testing services.

Their water softening service distinguishes them as a reliable water treatment provider. They offer a wide range of water-softening valve systems that can be installed in any home and on virtually any budget – the kind of flexibility that we respect.

And if you’re the type of person who’s very particular about specifications, we think you’ll like working with them. They’re very accommodating, and their water softener equipment and features are even available on their website, so you can peruse their options ahead of time.

West, like its competitors, also provides free water analysis to ensure that you get the right system for your home. As of writing, they have a solid 5-star rating on Google reviews, indicating the excellent customer service they provide.

All things considered, West Country Pump and Filtration is a solid choice if you want to get water treatment and testing services as a whole. This truly speaks volumes, given that the company was only established in 2015.


  • Offers a wide range of water softening valve systems
  • Has budget-oriented systems
  • Website includes specifications for each piece of equipment
  • Excellent customer service
  • Free water analysis


  • Limited number of installation staff

Very professional and knowledgeable

I had my water softener and RO system installed by West Country Pump and has had great experience. I have shopped for quite a few places and their price and service was the best by far. Very professional and knowledgeable. Will highly recommend them to anyone who needs water softener and RO system in Calgary. – Lan Q

Values workmanship and customer satisfaction

Had West Country install a Fleck water softener for me today.  While here they did some other plumbing jobs for me as well.  I chose West Country because I found Sonny really good to deal with and he seemed to value workmanship and customer satisfaction.  Everything he promised me, his guys delivered on, including installing a bypass line to my outside tap.  Kudo’s to the Dan and Guy for doing a great job and the heavy lifting they had to do at the end.  I will definitely call them again if the need arises and would happily recommend West Country Pump and Filtration to my friends. – Tom Donnelly

5. BRM Water Conditioning

BRM Water Conditioning's Banner
ADDRESS111 Hawksbrow Mews NW, Calgary, AB T3G 3B6, Canada

[email protected]

Range of systems3/5
Rates (A higher score means better value)5/5
Customer service3/5

BRM Water Conditioning services all brands of water softeners, making them a popular choice among Calgary residents. 

They have a good selection of water softeners ranging in price from $550 to around $2,000. However, they only provide said equipment for residential use, so we advise you to look elsewhere if you require one for your business.

BRM Water Conditioning is known for fairly easy water softener installation. They can install your equipment for as little as $200 if you live in Calgary or the surrounding area (and we appreciate how upfront they are about their service fee for that).

On a plus note, they’re the only ones on this list who are available to serve 24 hours a day. This is what we believe truly distinguishes them from others, and it earned them an extra point on our rating board for convenience.

Hence, BRM can accommodate emergency water softener installation. Even so, we recommend that you schedule an official appointment to ensure that everything goes smoothly.

Overall, we strongly suggest that you consider BRM Water Conditioning when looking for a water softening service for your home. You’ll be working with a team of experienced water treatment technicians, so good service is expected.


  • Over 20 years of experience
  • Good selection of water softeners
  • Upfront pricing 
  • Transparent with additional service fees
  • Open 24 hours
  • Has a team of experienced water treatment technicians


  • Water softeners for residential settings only

Better than a large company

Derek is a very reliable and honest person. He replaced my old water softener and made sure he cleaned up any water on the floor before he left. He also assisted in removing the old water softener. Better dealing with him than a large company. – Paul Shelley

Great improvements

Just wanted to let you know that we LOVE our new Ultra Max water softener. I have referred you to two of my friends. My hair stylist could not believe the difference in my hair from just a month of using the water softener. Thanks again. – Kaela Ettienne

Average Cost of Water Softeners in Calgary

What is the cost of water softeners in Calgary? As of writing, water softener prices in Calgary typically range from $600 to $3,000 – the variation depends on the quality and size of the softener.

A whole-home water softener that starts at $600 often has up to 24,000 grains of capacity. Meanwhile, those that start at $3,000 are suited for a large residential setting, having capacity of up to 96,000+ grains.

However, there are still other factors to consider when purchasing one like the installation fee.

Most water treatment technicians in the city charge an hourly rate ranging from $58 to $260 per hour on average for the installation. They may offer a flat rate, which typically ranges from $130 to $520 for simple service calls.

Another factor to consider is repairs and maintenance. To give you an idea, water softener repairs typically range from $150 to $600 depending on the size and complexity of the system.

An all-inclusive maintenance contract, on the other hand, costs $100 to $250 per year and includes repairs, cleaning, salt refills, water testing, and annual inspections.

FAQs About Water Softening Services in Calgary?